Help Desk - Knowledgebase

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Can't access site we have promos with?

If for some reason you can't access a site we have a promo with, First thing you must do is contact the owner of the site you have the problem with,by sending them a support ticket. Please understand...

2,271

(17)

What could be the reason my account is suspended

1. The most common reason would be poor clicking accuracy. if you try to surf too fast and click the wrong button several times the system will automatically suspend your account. To keep this from ha...

1,759

(21)

I surfed surfer rewards promo and it states I surfed zero why?

When surfing a surfer rewards promo in order for it to work properly and count the number of clicks you made, You have to make sure that you have the correct information in all sites doing the promo....

1,704

(20)

I surfed a cross promo and didn't find claim page what do I do?

If you surf a cross promo and you don't find a claim page, you should send a support ticket to the site that the claim wasn't found. Or contact the owner personally through email or skype. Only the ow...

2,046

(56)

2-of-3 of my text ads are suspendid

WHY? This is the message I got when I clicked on your 2 textads 404 Not FoundThe server cannot find the requested page:Your text ads are not suspend only paused so that you can fix any problem the s...

677

(11)

I just joined your site and i can't login why?

Once you sign up for a membership and click submit you will recieve an email asking you to verify your account all you have to do is click the link and you should be able to access the members area i...

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